Transparent Pricing
Flat monthly retainers, published openly. No setup fees hidden until the contract, no annual lock-in, no per-review billing.
Monitoring & Response
Single location. Up to 60 new reviews per month.
- Monitoring across 60+ platforms
- Public responses within one business day
- Brand tone-of-voice guide
- Review invitation flow (SMS + email)
- Monthly one-page report and 20-minute call
- Priority phone escalation
Growth
Up to three locations. Unlimited review volume.
- Everything in Monitoring & Response
- Full local listing management, 46 directories
- Bing Places & Google Business Profile optimisation
- Bing Webmaster Tools setup and indexing checks
- Two branded content pieces per month
- Quarterly branded-search snapshot
- Competitor benchmark reporting
Enterprise Local
Four or more locations, or regulated industries.
- Everything in Growth, all locations
- Per-location dashboards and reporting
- Regional manager training sessions
- HIPAA-aware or compliance-reviewed response protocols
- Crisis communications retainer hours
- Named senior consultant plus owner oversight
All prices are in U.S. dollars and exclude applicable state and local taxes. Month-to-month agreements with thirty days' written notice to cancel. A one-off foundation sprint of $900 applies where listings require full reclamation; it is waived on annual pre-payment.
What is included at each level
| Included | Essential | Growth | Enterprise Local |
|---|---|---|---|
| Review monitoring & alerts | ✓ | ✓ | ✓ |
| Public review responses | ✓ | ✓ | ✓ |
| Review invitation programme | ✓ | ✓ | ✓ |
| Local listing management | — | 46 directories | 46 directories, per location |
| Bing Places & Webmaster Tools | — | ✓ | ✓ |
| Branded content production | — | 2 per month | 4+ per month |
| Competitor benchmarking | — | ✓ | ✓ |
| Crisis communications support | Hourly | 2 hours included | 6 hours included |
| Reporting cadence | Monthly | Monthly + quarterly | Monthly, per location |
| Locations covered | 1 | Up to 3 | 4+ |
How payment works
Invoiced monthly in advance
Invoices are issued on the first business day of the service month with net-10 terms. We accept ACH transfer, all major credit cards and business cheque.
No automatic escalation
Your retainer does not increase mid-agreement. Any change to scope or price is proposed in writing and takes effect only after you accept it.
Straightforward cancellation
Email thirty days' notice. We deliver a handover pack with every asset, credential and document, and we do not hold logins hostage. See our Refund Policy.
Not sure where your reputation stands today?
Request a complimentary 20-page Reputation Audit. We review your review profiles, local listings, branded search results and competitor benchmarks — and send a plain-English action plan within three business days.